Shipping and Return Policy

Shipping Policy
Thank you for visiting the Fancy e-gallery. We are pleased to offer free shipping on all orders within the US and Canada. Please allow 2-3 weeks for creation and delivery.

Return Policy
We are confident that you will love the artwork that you purchase from us. Returns are rare for us, but if you are not entirely satisfied with your purchase, we’re certainly here to help. 

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition in which you received it. Your item must be in the original packaging, and must be accompanied by a copy of the receipt.

Our return policy applies to retail purchases and does not apply to trade relationships that are contracted separate from FancyTheCollection.com.

Refunds
Once we receive your item, we will inspect it and notify you of having received it, after which we will immediately notify you on the status of your refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 30 days of the item being returned, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged Works
Our client's needs come first. If there is damage or suspected damage to the packaging or product, contact us within 48 hours of receipt. This will help us expedite any repair or replacement procedures. 

Contact Us
If you have any questions on how to return your item, please just contact us.

Fancy
12 Luckie Street
Cartersville, GA 30120
jlow@fancythecollection
404-245-6750